To guarantee protection, Sage requires full control over the phone’s configuration. That’s why we ship it preloaded on a brand-new iPhone—we don’t take chances with your kid’s safety.

Not with Sage. We block unauthorized VPNs, prevent manual profile changes, and lock critical settings. No workarounds.

No, factory resets aren’t possible on this phone. You have control over how much access your child gets, and they have no workarounds.

You have until the ship date to cancel your order for a full refund. Additionally, you have 14 days after you receive the phone to request a refund through hi@sagemobile.com. If you choose the month-to-month plan, the first month’s subscription will be refunded after receipt of the phone. The returned phone must be in working condition. The activation fee is non-refundable. For prepaid and 2-year plans, subscriptions are non-refundable after the 14-day cancellation period.

If you choose the month-to-month option and decide to cancel your plan, reach contact our support team to initiate a return. Once we receive your device, we will cancel your plan. Remember, subscription charge will only be refunded if returned within 14 days of delivery and the setup fee is non-refundable. The subscription fee will be charged until the phone is returned in working condition. For 24-month and 36-month plans, you will be locked into the terms of the contract.